Delivery & Returns

SHIPPING

Rodd & Gunn is offering FREE 2 Day Express Shipping for ALL US online orders placed until the 20th December 2019 (*Orders to Metro Areas). This applies to domestic orders only. International shipping is per the pricing provided in the checkout. Ships via UPS and delivers within 2-3 Business Day

• Free Ground Shipping on all US orders.
• Expedited Shipping Methods are available during checkout.

ONLINE RETURNS POLICY

• Our extended Christmas returns policy is valid from 1st December 2019. Orders placed from December 1st – December 24th 2019, can be returned until 31st January 2020.
• Free Returns - USA Domestic returns are free of charge when using the pre-paid return shipping label provided in your order.
• All product(s) must be in original condition with tags attached.
• The packing slip must be included as proof of purchase.
• Returns are carefully inspected upon receipt. Any returns that do not pass our inspection will not be refunded and you will be notified.
• If you would like a different size or color, please send your order back for a full refund and place a new order for the correct size/color.
• Damaged or faulty goods - In the rare occasion that you receive an item that is not in perfect condition, please contact us at customerservice@roddandgunn.com to arrange an exchange.

INSTORE RETURNS & EXCHANGES

• You may return or exchange product purchased from http://roddandgunn.com/us to a Rodd & Gunn retail lodge within 30 days of receipt free of charge.