Delivery & Returns
Rodd & Gunn is offering FREE 2 Day Express Shipping for ALL US online orders placed until the 20th December 2019 (*Orders to Metro Areas). This applies to domestic orders only. International shipping is per the pricing provided in the checkout. Ships via UPS and delivers within 2-3 Business Day
- Free Ground Shipping on all US orders.
- Expedited Shipping Methods are available during checkout.
ONLINE RETURNS POLICY
- Our extended Christmas returns policy is valid from 1st December 2019. Orders placed from December 1st – December 24th 2019, can be returned until 31st January 2020.
- Free Returns - USA Domestic returns are free of charge when using the pre-paid return shipping label provided in your order.
- All product(s) must be in original condition with tags attached.
- The packing slip must be included as proof of purchase.
- Returns are carefully inspected upon receipt. Any returns that do not pass our inspection will not be refunded and you will be notified.
- If you would like a different size or color, please send your order back for a full refund and place a new order for the correct size/color.
- Damaged or faulty goods - In the rare occasion that you receive an item that is not in perfect condition, please contact us at email@example.com to arrange an exchange.
INSTORE RETURNS & EXCHANGES
- You may return or exchange product purchased from http://roddandgunn.com/us to a Rodd & Gunn retail lodge within 30 days of receipt free of charge.