Rodd & Gunn offers FREE Ground Shipping for all US Orders. We aim to dispatch all orders within 2 business days of the order being placed.
While our Return Policy is 30 days, any purchases made this holiday season between December 1, 2021 and December 25, 2021 will be eligible for a full refund or exchange until January 31, 2022, as long as it meets our standard returns requirements. The intention is so that you can shop with confidence for gifts this season, knowing that there will be more than enough time for returns if needed.
In the unlikely occurrence that your goods are lost or damaged in transit, please contact us within 10 business days at firstname.lastname@example.org. We will then launch a formal investigation with the courier company. Once Rodd & Gunn have received confirmation that the delivery has not been successful, customers will be offered either a full refund or replacement.
Rest of World
We aim to dispatch all international orders within 3 business days of the order being placed.
The following shipping methods are available to International Customers:
Canada Shipping ($35): Ships via UPS and delivers within 7 Business Days.
International Shipments ($ Calculated during Checkout): Ships via UPS and usually delivers within 7-10 Business Days.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Rodd & Gunn have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Please note that we can only deliver to a valid street address and that a signature is required for all UPS deliveries. Please allow up to 7-10 business days for international delivery. On occasion, delivery may take longer than 10 days dependent on the proximity to the receiving country.
If you suspect your order has been lost or damaged in transit, please contact us email@example.com. We will use the delivery information to make a claim with the courier. We will offer you the choice of a replacement or full refund, once we have received confirmation with the courier that delivery was not successful.
Rodd & Gunn currently accepts Visa, Mastercard, American Express and PayPal.
Track Your Order
To track your order via UPS click here.