At Rodd & Gunn we marry the best of natural raw material with advanced technology, to create fabrics and clothes that uphold the best tradition of quality. We support this commitment with a 2 Year Guarantee against faulty workmanship on all our goods*.

2 Year Guarantee

If you have any queries relating to the guarantee of your purchase please contact us at customerservice@roddandgunn.com
*This guarantee does not include goods purchased from our Australia and New Zealand outlet stores.

New Zealand Made Luggage Guarantee

Our New Zealand Made Luggage has a 2 year guarantee. All pieces brought with a fault within the 2 year guarantee will be repaired at no cost. Outside the 2 year guarantee all repairs will be charged. We offer a refurbishment service for all New Zealand Made Luggage. This service is not free of charge and the cost depends on the amount of work that is required for the refurbishment.

If you have any queries regarding the guarantee of our New Zealand Made Luggage please contact us at customerservice@roddandgunn.comm