The Rodd & Gunn Workmanship Guarantee

At Rodd & Gunn we marry the best of natural raw material with advanced technology, to create fabrics and clothes that uphold the best tradition of quality. We support this commitment with a 2 Year Guarantee against faulty workmanship on all our goods*.

2 Year Guarantee

If you have any queries relating to the guarantee of your purchase please contact us at customerservice@roddandgunn.com


New Zealand Made Luggage Guarantee

Our New Zealand made luggage is made from the finest leather tanned in Italy. Each hide is hand selected and then expertly crafted in a small facility in New Zealand, operated by a Hungarian family boasting over 80 years' experience in the industry. Stitch by stitch this piece is crafted to create a collector's item, built to be enjoyed over a lifetime of service.

Should your luggage ever need repair or restoration, Rodd & Gunn will return it to its former glory free of charge.* If you have any queries regarding the guarantee of our New Zealand made luggage, please contact us at customerservice@roddandgunn.comm

*Guarantee applies to the original Rodd & Gunn purchaser only. Proof of purchase is required for any claim. Repairs and restoration are covered on product and performance issues, which does not include fair wear and tear. The customer has an obligation to maintain the luggage in reasonable condition.