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LOYALTY CLUB
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Loyalty Tier
Loyalty Club
- Receive a 10% discount on all Rodd & Gunn merchandise purchased in our retail lodges and online, excluding Gift Cards, Multi-Buys & Sale.
- An invitation to select preview sales events and promotions
- Free shipping within Australia & New Zealand
Gold Tier
- Receive a 12.5% discount on all Rodd & Gunn merchandise purchased in our retail lodges and online, excluding Gift Cards.
- An invitation to select preview sales events and promotions
- Free shipping within Australia & New Zealand
- Free tailoring on select items (as described below) in any one of our Retail lodges
Platinum Tier
- Receive a 15% discount on all Rodd & Gunn merchandise purchased in our retail lodges and online, excluding Gift Cards.
- An invitation to select preview sales events and promotions
- Free shipping within Australia & New Zealand
- Free tailoring on select items (as described below) in any one of our Retail Lodges
- Invitations to exclusive Rodd & Gunn events
LOYALTY CLUB TERMS & CONDITIONS
- Upon agreeing to participate in the Rodd & Gunn Loyalty Club, an individual becomes a member of the program and is deemed to have accepted these Terms & Conditions.
- The Loyalty Tier discount applies to full priced styles only and excludes Gift Cards (eGift Cards and physical Gift Cards) and Gunn Multi buys unless otherwise stated by Rodd & Gunn.
- In our retail lodges, you may present your name, or email address at the time of purchase to connect your purchase with your Loyalty Club account.
- For online shopping you need to sign-in to your account. For first-time online users, who joined our Loyalty Club instore, your online account has been pre-created for you. To access it, click on the Login link located in the top right-hand corner of the page and select the “Forgotten Password” link and enter the email address provided at time of sign-up, then click submit. An email will be sent to you with a link to update / reset your password for your Loyalty Club online account.
- If you have any questions or concerns regarding the Loyalty Club, you may contact our loyalty department by e-mailing us at loyalty@roddandgunn.com.
- There is no fee to enrol in the Loyalty Club. Perks accumulated under the program are promotional and have no cash value.
- Program spend excludes purchases at Hudson Bay, Myer and David Jones concessions and Rodd & Gunn wholesale.
- Annual spend is calculated in local currency.
- All qualifying spend amounts per tier is after discounts and promotions have been applied, but inclusive of GST.
- Gift Card purchases (eGift Cards and physical Gift Cards) and alteration fees are not included when calculating annual spend.
- Your loyalty member discount is available in retail lodges, Hudson Bay, Myer & David Jones concessions or outlet lodges, unless specified otherwise by Rodd & Gunn.
- Loyalty club members spend is reviewed on a 12-month basis.
- Gold & Platinum Loyalty Club members are entitled to their tier discount on top of promotions and sale product unless otherwise stated by Rodd & Gunn. Discount does not apply to the purchase of Gift Cards (eGift Cards and physical Gift Cards). Discounts are applied after promotional offers have been deducted to the items/order.
- Free tailoring* includes hems of pants and cuffs of jackets for all non-sale products bought in a retail lodge.
- Rodd & Gunn may amend or replace these Terms and Conditions at any time. Rodd & Gunn will endeavour to notify all loyalty program members of any changes.
- By becoming a member of the Rodd & Gunn Loyalty Club you consent to the information you provide to be used for marketing purposes. Information concerning loyalty members is held in a database and is made available to all Rodd & Gunn lodges. All information collected is bound by our Privacy Policy
- A member can terminate their membership at any time by e-mailing us at loyalty@roddandgunn.com.
- A member can opt-out of email communications by selecting the unsubscribe link located at the bottom of each email sent.
- We cannot guarantee loyalty discounts will be honoured by third party stockists and department stores.