LOYALTY CLUB

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Select Loyalty Login at the top of the page to explore your account
 

Loyalty Tier


 
  • Make a purchase online or instore and qualify to sign-up to our Loyalty Club*
     
  • Receive 10% discount on merchandise in all retail lodges and online, unless specified by Rodd & Gunn
     
  • Be invited to take advantage of our preview sales and generous discount days
     
  • Free shipping for all online purchases over $200 within Australia & New Zealand

Gold Tier


 
  • Spend $2000 or more in a 12-month period
     
  • Receive 12.5% discount on merchandise in all retail lodges and online 
     
  • Be invited to take advantage of our preview sales and generous discount days
     
  • Free tailoring
     
  • Free customer orders including interstate
     
  • Free shipping for all online purchases within Australia & New Zealand

Platinum Tier


 
  • Spend $5000 or more in a 12-month period
     
  • Receive 15% discount on merchandise in all retail lodges and online 
     
  • Be invited to take advantage of our preview sales and generous discount days
     
  • Free tailoring
     
  • Free customer orders including interstate
     
  • Free shipping for all online purchases within Australia & New Zealand
     
  • Invitations to exclusive Rodd & Gunn events
     


LOYALTY CLUB TERMS & CONDITIONS

  1. Upon agreeing to participate in the Rodd & Gunn Loyalty Club, an individual becomes a member of the program and is deemed to have accepted these Terms & Conditions.
  2. You may choose to receive a loyalty card to participate in our Loyalty club.
  3. In our retail lodges, you may present the loyalty card, your name, or email address at the time of purchase to connect your purchase with your Loyalty Club account.
  4. For online shopping you need to sign-in to your account. For first-time online users, who joined our Loyalty Club instore, your online account has been pre-created for you. To access it, click on the Loyalty Login link located in the top right-hand corner of the page and select the “Forgotten Password” link and enter the email address provided at time of sign-up, then click submit. An email will be sent to you with a link to update / reset your password for your Loyalty Club online account.
  5. If you have any questions or concerns regarding the Loyalty Club, you may contact our loyalty department by e-mailing us at loyalty@roddandgunn.com.
  6. There is no fee to enrol in the Loyalty Club.  Perks accumulated under the program are promotional and have no cash value.
  7. Program spend excludes purchases at Myer and David Jones concessions and Rodd & Gunn wholesale.
  8. Annual spend is calculated in local currency.
  9. All qualifying spend amounts per tier is after discounts and promotions have been applied, but inclusive of GST.
  10. Gift card purchases and alteration fees are not included when calculating annual spend.
  11. Your loyalty member discount is available in retail lodges, Myer & David Jones concessions or outlet lodges, unless specified otherwise by Rodd & Gunn.
  12. Loyalty club members spend is reviewed on a 12-month basis.
  13. Loyalty members are entitled to their tier discount on promotions and sale product unless otherwise stated by Rodd & Gunn.
  14. Free tailoring includes hems of pants and cuffs of jackets for all non-sale products bought in a retail lodge.
  15. Free shipping is for Australian and New Zealand deliveries for Gold & Platinum Loyalty customers only.
  16. Rodd & Gunn may amend or replace these Terms and Conditions at any time. Rodd & Gunn will endeavour to notify all loyalty program members of any changes.
  17. By becoming a member of the Rodd & Gunn Loyalty Club you consent to the information you provide to be used for marketing purposes. Information concerning loyalty members is held in a database and is made available to all Rodd & Gunn lodges. All information collected is bound by our Privacy Policy
  18. A member can terminate their membership at any time by e-mailing us at loyalty@roddandgunn.com.
  19. A member can opt-out of email communications by selecting the unsubscribe link located at the bottom of each email sent.