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The R&G Loyalty Club
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Select Loyalty Login at the top of the page to explore your account
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Loyalty Tier
- Make a purchase online or instore and qualify to sign-up to our Loyalty Club*
- Receive 10% discount on merchandise in all retail lodges and online, unless specified by Rodd & Gunn. Excluding Gunn Multi buys & Sale.
- Be invited to take advantage of our preview sales and generous discount days
- Free shipping for all online purchases within Australia & New Zealand
Gold Tier
- Spend $2000 or more in a 12-month period
- Receive 12.5% discount on merchandise in all retail lodges and online.
- Be invited to take advantage of our preview sales and generous discount days
- Free tailoring*
- Free customer orders including interstate
- Free shipping for all online purchases within Australia & New Zealand
Platinum Tier
- Spend $5000 or more in a 12-month period
- Receive 15% discount on merchandise in all retail lodges and online.
- Be invited to take advantage of our preview sales and generous discount days
- Free tailoring*
- Free customer orders including interstate
- Free shipping for all online purchases within Australia & New Zealand
- Invitations to exclusive Rodd & Gunn events
LOYALTY CLUB TERMS & CONDITIONS
- Upon agreeing to participate in the Rodd & Gunn Loyalty Club, an individual becomes a member of the program and is deemed to have accepted these Terms & Conditions.
- *Qualifying purchase is exempt from the loyalty discount. A 10% discount will be applied to all future purchases, unless specified by Rodd & Gunn. Excluding Gunn Multi Buys & Sale.
- You may choose to receive a loyalty card to participate in our Loyalty club.
- In our retail lodges, you may present the loyalty card, your name, or email address at the time of purchase to connect your purchase with your Loyalty Club account.
- For online shopping you need to sign-in to your account. For first-time online users, who joined our Loyalty Club instore, your online account has been pre-created for you. To access it, click on the Loyalty Login link located in the top right-hand corner of the page and select the “Forgotten Password” link and enter the email address provided at time of sign-up, then click submit. An email will be sent to you with a link to update / reset your password for your Loyalty Club online account.
- If you have any questions or concerns regarding the Loyalty Club, you may contact our loyalty department by e-mailing us at loyalty@roddandgunn.com.
- There is no fee to enrol in the Loyalty Club. Perks accumulated under the program are promotional and have no cash value.
- Program spend excludes purchases at Myer and David Jones concessions and Rodd & Gunn wholesale.
- Annual spend is calculated in local currency.
- All qualifying spend amounts per tier is after discounts and promotions have been applied, but inclusive of GST.
- Gift card purchases and alteration fees are not included when calculating annual spend.
- Your loyalty member discount is available in retail lodges, Myer & David Jones concessions or outlet lodges, unless specified otherwise by Rodd & Gunn.
- Loyalty club members spend is reviewed on a 12-month basis.
- Loyalty members are entitled to their tier discount on promotions and sale product unless otherwise stated by Rodd & Gunn.
- Free tailoring* includes hems of pants and cuffs of jackets for all non-sale products bought in a retail lodge.
- Free shipping is for Australian and New Zealand deliveries for Gold & Platinum Loyalty customers only.
- Rodd & Gunn may amend or replace these Terms and Conditions at any time. Rodd & Gunn will endeavour to notify all loyalty program members of any changes.
- By becoming a member of the Rodd & Gunn Loyalty Club you consent to the information you provide to be used for marketing purposes. Information concerning loyalty members is held in a database and is made available to all Rodd & Gunn lodges. All information collected is bound by our Privacy Policy
- A member can terminate their membership at any time by e-mailing us at loyalty@roddandgunn.com.
- A member can opt-out of email communications by selecting the unsubscribe link located at the bottom of each email sent.
- Loyalty Tier discounts are applied after promotional offers have been deducted to the items/order. The tier discount is then applied to the new order balance. Excluding Gunn Multi Buys.