Rodd and Gunn is committed to making its website usable by all people, including those with disabilities by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA). We strive to make our site an equal experience for everyone.
We continue to monitor our site and make sure that all content provided is accessible to all visitors. In order to help us in this process, we have engaged The Bureauo of Internet Accessibility, an accessibility consulting company, to conduct a full accessibility audit consisting of both automated and manual testing of our website using BoIA’s A11Y® platform which provides us with specific recommendations that will assist us in ensuring that our Web presence is in conformance with the WCAG 2.1 A/AA.
Disclaimer
It is important to note that efforts to the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 A/AA guidelines over time.
Accessibility Support
If you are having any issues relating to assistive technology, including screen readers, keyboard access, or other issues relating to the accessibility of our website, we want to help you achieve what you came to do. A live agent is standing by, ready to take your toll-free call and help resolve your issue together. Call 1 888 724 1992 to talk now. If you prefer to provide feedback by email, please write to customerservice@roddandgunn.com and be sure to specify the webpage so we can look into making that page accessible for you. We greatly value your questions and comments.
Third Party Applications
While you are visiting our site, you will notice that we make use of third-party sites such as Instagram, Facebook, Twitter, YouTube, LinkedIn, and Google Maps to provide information about Rodd and Gunn. Though individuals may have challenges with access to this particular site, Rodd and Gunn does not control or remedy the way content is portrayed.
Creating an account is easy. Just fill out the form below and enjoy the benefits of being a registered customer.
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2 Year Guarantee
2 Year Guarantee
The Rodd & Gunn workmanship guarantee
At Rodd & Gunn we marry the best of natural raw material with advanced technology, to create fabrics and clothes that uphold the best tradition of quality. We support this commitment with a 2 Year Guarantee against faulty workmanship on all our goods.*
Our New Zealand made luggage is made from the finest leather tanned in Italy. Each hide is hand selected and then expertly crafted in a small facility in New Zealand, operated by a Hungarian family boasting over 80 years' experience in the industry. Stitch by stitch this piece is crafted to create a collector's item, built to be enjoyed over a lifetime of service.
Should your luggage ever need repair or restoration, Rodd & Gunn will return it to its former glory free of charge.* If you have any queries regarding the guarantee of our New Zealand made luggage, please contact us at customerservice@roddandgunn.com
*Guarantee applies to the original Rodd & Gunn purchaser only. Proof of purchase is required for any claim. Repairs and restoration are covered on product and performance issues, which does not include fair wear and tear. The customer has an obligation to maintain the luggage in reasonable condition.
