Rodd and Gunn is committed to making its website usable by all people, including those with disabilities by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA). We strive to make our site an equal experience for everyone.
We continue to monitor our site and make sure that all content provided is accessible to all visitors.
Disclaimer
It is important to note that efforts to the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 A/AA guidelines over time.
Accessibility Support
If you are having any issues relating to assistive technology, including screen readers, keyboard access, or other issues relating to the accessibility of our website, we want to help you achieve what you came to do.
Third Party Applications
While you are visiting our site, you will notice that we make use of third-party sites such as Instagram, Facebook, Twitter, YouTube, LinkedIn, and Google Maps to provide information about Rodd and Gunn. Though individuals may have challenges with access to this particular site, Rodd and Gunn does not control or remedy the way content is portrayed.
Rodd & Gunn continues to raise the bar in experiential retail through delivering exceptional customer service, with the merge of both retail bricks and mortar and the digital world with the new e-Lodge. Customers are welcomed to either call or live chat with an experienced Rodd & Gunn sales assistant from one of our e-Lodge appointed destinations. Depending on the time of the day customers may be either talking to the team in Auckland, Melbourne or New York.
This initiative was introduced to offer the ultimate customer experience wherever they choose to shop or engage with the brand – whether it be online or traditional bricks and mortar. The trends are changing and the shift to digital and higher expectations of service saw the orchestration of this concept.
Rodd & Gunn strives to meet and exceed expectations of what customer care in the new world should be – ensuring world-class customer service with customers their number one priority.
